Comments on: Close the Window

By: Canadian Candy

Canadian Candy — Wed, 20 Apr 2011 07:43:43 +0000

However Close Window with Request parameter set to YES is preferred .. ..Text Optional Default blank ..MARKUP RESULTDATASET DatasetName..Specifies the name of a dataset to be created and populated with window ..

By: Jaitra

Jaitra — Tue, 24 Nov 2009 03:18:32 +0000

Timely comments both, Pavitrata and Aloha7, for I just booked a flight on United late last week, bountiful airpoints rather than choice or compelling service the reason, and was alarmed to receive today an itinerary update missing major legs of the flight.

One panicked phone call later, I discovered that the “service” representative who booked my flight had neglected to process my “service” fee payment for one of the legs, and thus that part of the booking had lapsed.

Of course, I wasn’t actually told this outright—rather I was put on hold for ten minutes while the Philippine Call Centre representative, no doubt running around in panicked circles herself, tried to rebook my itinerary with their partner airline—and it was only the vague mention of “re-booking” which led me to dig further into what was literally a complete disaster just averted!

Had there not been an unexpected minor flight rescheduling today of the portion already booked, and thus an itinerary update via email, I probably would not have noticed that half my flight had failed to be booked, not until some time well after the seat had disappeared, for as it was I had secured the very last airpoints seat available in all of January!

Ten variations of “Right, let me get this straight, you have re-booked my flight, because the service representative whom I dealt with on Friday obviously completely failed to do their job…” in partly calm, partly outraged tones, failed to get me anything approaching an apology, or even an admital of error.

At the end of the day, I am thanking the Maker for my extremely good fortune in catching this almost certainly holiday ruining error before it could become one, but I am certainly not thanking United Airlines, even if the flight itself is technically “free”…
.-= Jaitra´s last blog ..Across the Ocean to Swim or Sink =-.

By: pavitrata

pavitrata — Tue, 24 Nov 2009 03:15:49 +0000

Re my last post…it was of course Republic that wrecked Tom’s guitar, and to be fair to Dave Carroll he did credit Tom with being the inspiration for the song.

By: pavitrata

pavitrata — Tue, 24 Nov 2009 02:47:15 +0000

Dave Carroll’s ‘United Breaks Guitars’ is a good song, you can hear it here:

http://www.youtube.com/watch?v=5YGc4zOqozo

and credit to him for writing/composing and putting the whole video together and letting United know that thanks to the internet there are now ways for the ‘little guy’ to get heard and have a major impact on public opinion.

Personally, I prefer Tom Paxton’s altogether wittier ‘Thank-you Republic Airlines’ from his satirical 1985 album ‘One Million Lawyers and Other Disasters’. The song was written after Tom’s guitar was wrecked by United (yup, they’ve been trashing guitars for decades!). You can hear it here: (click the little player in the top right corner of the link page.)

http://tinyurl.com/nq69yx

Hearing it back then was enough to convince me to fly to New York with a different airline, who looked after my 12 string guitar very nicely.

By: Aloha7

Aloha7 — Sun, 22 Nov 2009 23:10:14 +0000

I am sure you guys have seen the YouTube video “United Breaks Guitars”(has had a couple of million+ hits). But if not, it is worth checking out. Forgive me for mentioning it as I cannot imagine that anyone who flies United has not seen it. Recently, United lost this same person’s luggage when he was flying from Canada to the states to give a talk on customer relations to airline personnel. If his song on this mishap is as good as the one when United broke his guitar, then I guess we have to thank United.

By: Jaitra

Jaitra — Fri, 06 Nov 2009 05:32:14 +0000

You would think I would have learned my lesson by now—after all I have been complaining—and blogging—about my umbrage with United Airlines for years now: United We Sit. Then again, why disembark from such a productive plane of thought, goldmine of material...

By: Noivedya

Noivedya — Wed, 04 Nov 2009 20:32:35 +0000

After years of crossing the Pacific on United, I made two long return flights this year on different airlines – Virgin Airlines and Qantas. It’s hard to go back to the old, shared-screen flights after being on flights where everyone gets a personal screen and video on demand. My tradition of taking several books aboard a flight has also gone out the window (not literally), as I can spend the whole time watching movies, TV shows and docos. And of course, nobody bothers anyone, so its contribution to world peace cannot be underestimated.

Luxury in coach class!

By: pavitrata

pavitrata — Wed, 04 Nov 2009 11:37:48 +0000

Interesting! However, seems like just your average UK kid to me! Most of them grow out of it, he never did.

By: Jaitra

Jaitra — Tue, 03 Nov 2009 22:34:10 +0000

Pavitrata... well I've been overdosing on Gordon Ramsay recently, and the lambs in his Kitchen Nightmares certainly aren't bouncing! Ever seen Little Gordon? No shrinking violets in this home kitchen... .-= Jaitra´s last blog ..Close the Window =-.

By: Jaitra

Jaitra — Tue, 03 Nov 2009 22:21:19 +0000

Alf, I've clearly missed my true calling as a school teacher or police officer. Though there's nothing wrong with being a persnickety policeman I say, if you can carry it off like this! .-= Jaitra´s last blog ..Close the Window =-.